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Appointments

To schedule a counseling appointment:

Fill out the Student Schedule Form with your availability. You can stop by the Wellness Center to fill it out or download it and email it to [email protected]. Please note the more times you list as being available, the easier it will be to schedule an appointment for you.

To sign up for an appointment, please call or email the Wellness Center at (949) 214-3102 and [email protected].

You will receive an email with your appointment date and time and directions on how to complete the intake form on the patient portal.

On the day of your counseling appointment:

Please have all of your paperwork completely filled out and uploaded to your patient portal following the directions in your appointment email.

If you scheduled a telehealth appointment, use the zoom link provided in your appointment email to enter your telehealth session.

Be prepared to discuss your goals with your therapist. Goals often include changes you would like to experience. Changes can include the elimination of thoughts, feelings, or behaviors which are preventing you from reaching your goals or developing specific skills that would aid you in obtaining your goals. Clients often find it helpful to write their goals down before their first appointment.

Things to Know

  • All visits and records are confidential.
  • Office visit charges: There is a fee of $5 per session for undergraduate students and $10 per session for graduate students.
  • Fee may be waived for students going through financial difficulties
  • Counseling appointments canceled with less than 24 hours' notice will be charged a $25 fee.

Fees

Counseling appointments canceled with less than 24 hours’ notice will be charged a $25.00 fee. Psychiatry appointments canceled with less than 24 hours’ notice will be charged a $50.00 fee.

Confidentiality

We take protecting your privacy very seriously. Our staff of therapists operates under the professional conduct standard of the California Board of Behavioral Sciences. Our services are confidential, meaning that we will not disclose information about your treatment to anyone who is not directly involved in your care without your written permission, or as required by law. Confidentiality includes not disclosing information about you or your treatment to your parents or guardian.

CAPS staff adhere to state laws and ethical standards that require all client information disclosed within the session to be kept confidential. To provide effective service, clinicians or psychiatrists may consult with other CAPS staff and qualified medical providers at the Wellness Center. Any other release of information requires the client’s written consent, except where disclosure is required or allowed by law (e.g., where there is a reasonable suspicion of abuse of children, dependent adults, or elderly persons; where the client presents a serious danger of violence to another person; where the client is likely to harm themselves; or when required by valid court order). No mental health information will appear on a student’s academic records, including any reference to whether or not CAPS services were ever used unless the student specifically requests the disclosure of this information.

ACC is committed to providing early intervention for students whose actions pose a concern to personal health and safety or the safety of the university community. The function of this group is to identify students of concern within the university community and develop individualized plans of intervention for each student. The Director of CAPS participates in the weekly meetings and is there to consult and does not release any information about students without an authorized release of information from the student.

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