Returning Students

Returning students must clear holds placed on their student accounts. Holds may be due to outstanding tuition payments, missing financial aid paperwork, missing health information, or other reasons. Students with holds will not be permitted to move into student housing, make changes to class schedules, or register for the next semester. Additionally, students with unresolved holds after the first week of school risk having classes removed from their fall schedule by the Registrar's office.

Steps to check and clear holds:

1. Log into MyRecords via MYCUl to check for holds.
2. Click on Student, then Student Profile.
   Holds are listed in the top, right corner of your Student Profile.
3. Clear your holds prior to coming to campus by contacting the department responsible for the hold:

• Bursar's Office (949) 214-3075, [email protected] (Grimm Hall North, first floor)
• Financial Aid [email protected] (Grimm Hall North, second floor)
• Wellness Center (949) 214-3102, [email protected] (Campus Safety and Wellness Center (CSW) building)

If a hold remains on your account when you arrive on campus, plan to visit the office responsible for the hold before moving into student housing or attending classes.

Office hours are generally Monday through Friday, 8am - 4:30pm. Offices close for Chapel from 10:30 - 11am on Monday, Tuesday, Thursday, and Friday.

MyRecords is Concordia's online service for students.

MyRecords Features:

• View and update your contact information (Click on General, then Personal Information)
• Pay Tuition (Click on Student, then Student Bill)
• Register for classes, check/change class schedule (Click on Student, then Registration & Planning)
• Student Profile (Click on Student, then Student Profile)
  • Check holds and registration status
  • Review your class schedule
  • Access Degree Works
  • Final grades
  • Access your unofficial transcript (Academic Transcript)
• Review Financial Aid (Click on Student, then Financial Aid)

To Log into MyRecords

1. Go to MYCUl, under "MyTools" find "MyRecords" or go direcly to myrecords.cui.edu
2. Enter your full User ID number as your "User ID".  Make sure to use a capital "E" and all of the leading zeros in your User ID number (ex. Е00987654).
3. Enter your MyRecords password.
   Your password for your MyRecords, Eagles Email and Canvas are all the same.

If you are having trouble logging into MyRecords

1. Ensure that you are typing in your User ID “E00XXXXXX” (ex. E00987654) and typing in your password correctly. 
2. Try using the "Forgot Password?" link. The link will take you to Concordia’s Account Management page. Select “Reset Password”

• Type in your full User ID number including a capital "E" and the leading "0s" (ex. E00987654)
• Click the "Next” button
• You should then be able to reset your password.

 3. If this still does not work contact IT Services via email: [email protected] or call 949-214-3175.

Learn more about our services on our website. We are located on the first floor of Grimm Hall North.

Did you take courses over the summer? Make sure to have an official transcript sent to the Registrar’s Office.

The address is:

Concordia University
Registrar’s Office
1530 Concordia West
Irvine, CA 92612

Check out the courses we offer on the Master Course Schedule!

Do you need to apply for graduation? All the information can be found here.

Adding and Dropping Courses

Please pay close attention to the add/drop dates listed on the Academic Calendar. These dates will be strictly enforced.

Registration forms are located in MYCUl under "MyRegistrar" and "Registrar Student Forms." All forms must be complete and are due by 4:30pm (PT) on the deadline listed on the Academic Calendar. Forms are only processed during regular business hours. Registration policies are located in the catalog.

In addition to the add/drop policy, a student who does not attend the first day of class or notify the instructor of the absence in advance of the first class session, may be dropped at the instructor's prerogative. This is done only for impacted courses (closed courses with students waiting to add the course).

Check-In dates and times will be individually assigned. Check-in for all continuing students is on Sunday, August 17. Check-in dates and times will be sent to your Eagles email by August 1.

Move-in Q and A

Can I move in early?

Unfortunately, we are unable to accommodate early move-ins due to cleaning and maintenance inspections that occur before our residents return to campus. Exceptions to this rule would be students involved in University-approved groups or organizations that have written approval from the Office of Residence Life.

When will I find out where I am assigned and who my roommate(s) will be?

If you did not participate in room selection last spring, we will place you in a housing assignment with other students using the Housing Placement Survey section of your Housing Application and your other designated housing preferences to find the best fit available for you. After you have been placed in a housing assignment, we will do our best to notify you regarding your housing details via your Eagles email by August 1.

You can also check your housing assignment in EREZ under the Housing Application. If you have questions about your housing assignment, please email [email protected]

What if I have a disagreement with my roommate and do not get along?

You should attempt to work out the problem by talking with your roommate directly. If residents are unable to agree or come up with a workable solution, we encourage you to contact your RA for assistance. Resident Directors will become involved when necessary, and in all cases in which a room change request has been submitted (due to roommate conflict). Room changes will be made on a space-available basis and are not guaranteed to occur. The dissatisfied roommate is the one who is responsible for moving.

Who is required to live on campus?

Those students who are 21 years of age or older at the start of WOW in August are not required to live on campus. Students who are 20 years of age or younger at the start of WOW in August are required to live on campus. Students who are 20 years of age or younger who desire to live off-campus must submit an Off-Campus Housing Appeal form by logging into cui.erezlife.com to submit the form by August 1.

What if I lose my room key?

Report any lost keys to the Office of Residence Life as soon as possible. Residents who lose keys will be charged a $75 fine for the re-key which will be ordered for your housing assignment to ensure you and your roommate/suite-mates' security.

How do I put in a maintenance request?

Any tech, internet, maintenance or furniture work orders can be submitted via the Helpdesk in your MY CUI portal. RES does not supervise these requests.

How do I report a policy violation?

If you are aware of a policy violation you can call the RA on-call phone and you will be assisted accordingly. If there is an emergency please call Campus Safety at 949-214-3000. You are always encouraged to contact your assigned hall RA for assistance as needed. The two phone numbers provided above are open to you 24/7.

Click here for Information on Accessing Your Financial Aid Offer.

Click here for information on how to apply for additional loans.

If you have any questions about financial aid, contact the Financial Aid office:

• Email: [email protected]
• Call (949)214-3066

Student Billing Statement (Early June)

Your student account contains a listing of all the charges associated with your registered classes for the semester. Any/all financial aid, personal payments, and other credits are reflected within the student account for each semester and can be settled with the Bursar’s Office. Now that you are registered for classes, a billing statement will be available online. Student bills are emailed to your Eagles Email. You may view and pay your student bill online through My Records (select Student, then Student Bill). You will then be directed to Transact billing to view and pay your bill. 

Student IDs

Concordia University Irvine student IDs are required for the meal plan, library check-out, use of the computer labs, printing in the library and labs, key assist in case of lockout, and package pick-up. As a student, a variety of campus services are available to you as long as you can prove your student status. Students are required to carry a valid Concordia Student ID at all times while on campus.

Concordia IDs can be obtained in the Campus Safety Office at the Campus Safety and Wellness building, Room 117. Additionally, students may apply for a Concordia ID by visiting our get started page. Concordia IDs will be available on your MyCUI App after processing. Student IDs will be accessed and utilized through your MyCUI app. Select your profile photo to access your digital ID card.

Parking

All commuter or resident student vehicles are required to be registered on campus with a valid decal. To apply for a student decal and register your vehicle please visit the get started page and follow the instructions listed under the “Register a Vehicle” section. Upon completion and processing of your application, you will receive an email through your Eagles Email to pick up in the Campus Safety office. 

Bicycles and Surfboards

All bicycles and surfboards that are parked or stored on campus need to be registered through Campus Safety online. Decals are available for pickup at the Campus Safety office during business hours. The City of Irvine also requires that all bikes are registered with the Irvine Police Department. You can register your bike with Irvine Police here.

New Bookstore Partner: Slingshot

Concordia University Irvine has partnered with Slingshot to provide course materials for Concordia students through a new auto-fulfillment subscription model. Slingshot will also operate Founders Bookstore.  All of your books, none of the hassle!

Starting in August, all returning students can opt in the Slingshot service by making a course material preference selection from their Slingshot Account. Once you opt in to the Slingshot course fulfillment program, your required course materials will be delivered to you before the first day of class.  Any student can opt in or opt out at any time, or return any unneeded books during the first week of the term for a full refund. 

If you opt in by July 31, 2025, your course materials will be added to your initial semester tuition bill. If you opt in after that date, you will receive a revised bill for course materials. Book bills will be due upon receipt to avoid Bursar holds.

Here's how to access your Slingshot Account:

1. Visit slingshotedu.com/student-login. In the “Find your school” field type in “Concordia University Irvine” and click on the university logo when it appears.
2. Click the Log In button in the top right corner of the home screen.
3. All registered students already have an account - use your student login for your institution or your full student email address and student ID as the password.
4. View or adjust your course material subscription preference selection under the "My Account" tab – You can also update your shipping preference to ensure books are delivered exactly where you wouldprefer. 
5. No need to place an order! If you opt-in on the My Account page, Slingshot will automatically handle everything and deliver course materials to your campus residence or ship all required course materials right to you before your class start date.

If you choose not to opt in to the Slingshot program, you can still buy books a la carte from Founders Bookstore. Place an order online, or visit Founders Bookstore to place an order in person. Questions? Visit Slingshot’s  FAQ page or send an email to [email protected].

The Family Education Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. For information on your privacy rights, please refer to the webpage on FERPA.

If you would like to place further restrictions on what Concordia may share beyond the restrictions provided by FERPA, you may sign a Request to Prevent Disclosure of Directory Information and submit this form to the Registrar’s office.

Academic Advising: Remember to review your Fall schedule and Grad Plan (MyDegreeWorks) in MyRecords and contact your Academic Advisor if you have any questions. All students must resolve holds with appropriate offices prior to being able to make schedule changes. If you do not have an Alternate PIN for Fall and cannot register for classes, please contact your Academic Advisor as soon as possible.

Campus Pastor: Rev. Quinton Anderson in the Campus Ministry Center, (949) 214-3111, [email protected]

Disability Access Services (DAS): DAS provides reasonable accommodations so that students with disabilities may have equal access and opportunity to the University's programs.

Library Services: Librarians are always available at the Library to help answer your questions. We offer help in the following areas:

• Call Number Questions: Looking for a certain book and not sure where to go? We will show you the way!
• Database Research: Overwhelmed by the many databases we offer? One of us will sit with you and help you explore your specific topic on our databases.
• Technical Help: Is printing giving you a hard time? Do you need help with our computers? We will do our best to make things work out.
• Directions and Policies: We will also help direct you to anywhere on campus, as well as clarify any of our Library policies.

Tutoring Services: The goal of the Tutoring Services Center is to provide students with academic support services that promote active learning and encourage collaboration among faculty, tutors and students within our diverse community. Toward this goal, we assist our students in achieving their academic goals through our academic-support services that include: student-centered peer tutoring, workshops and peer-collaborative small groups.

Wellness Center: The Wellness Center is dedicated to providing high quality medical and psychological care to our students in a private, confidential and safe setting. The staff is committed to the wellness of our students.

Writing Studio: Our goal is to help you become a better reader and writer of your own work. We’re here for you. At Concordia’s Writing Studio, we believe that students in all stages of the writing process can benefit from advice and feedback. Writing Consultants can help you:

• Brainstorm ideas for your paper
• Organize and focus ideas
• Improve revision, editing, and proofreading skills
• Learn to consider audience and tone
• Check format and documentation for research papers