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Office of the Registrar
Concordia University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of California while attending Concordia through electronically delivered classes who desire to resolve a grievance should contact the appropriate office (Bursar's Office, Financial Aid Office, Student Affairs, etc.) However, if an issue cannot be resolved internally, you may file a complaint with your State. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies. Concordia University is accredited by the Western Association of Schools and Colleges (WASC) (Western Association of Schools and Colleges)
Alabama Commission on Higher Education Student Complaint Form (334) 242-1998 | (334) 242-0268
Alaska Commission on Postsecondary Education http://akadvantage.alaska.gov/ (907) 465-2962 | (907) 465-5316
Arizona State Board for Private Post-secondary Education Student Grievance Procedure (602) 542-5709 | (602) 542-1253
Arkansas Department of Higher Education Student Grievance Procedure (501) 371-2000
Colorado Department of Higher Education Student Grievance Procedure (303) 866-2723 | (303) 866-4266
Connecticut Board of Regents for Higher Education Student Complaint Process (860)947-1801
Delaware Department of Education www.doe.k12.de.us (302) 735-4000 | (302) 739-4654
Florida Department of Education Student Grievance Procedure (850) 245-0505 | (850) 245-9667
Idaho Board of Education Student Grievance Procedure (208) 334-2270 | (208) 334-2632
Illinois Board of Higher Education https://www.ibhe.org/ (217) 782-2551 | (217) 782-8548
Iowa College Student Aid Commission Student Complaint Form 1-877-272-4456
Concordia University Irvine is registered by the Iowa College Student Aid Commission to offer distance education programs to Iowans and conduct distance education related activities in Iowa.
Board of Regents Student Complaint Form (785) 296-4917 | (785) 296-7052
Kentucky Council on Post-secondary Education Consumer Complaint Form (502) 573-1555 | (502) 573-1535
Louisiana Board of Regents Student Grievance Procedure (225) 342-4253 | (225) 342-9318
Maine Department of Education www.maine.gov/education (207) 624-6600 | (207) 624-6700
Maryland Attorney General, Consumer Protection Division Student Grievance Procedure (410) 528-8662 | (888) 743-0823 (toll free)
Concordia University is registered with the Maryland Higher Education Commission to offer online education.
Massachusetts Board of Higher Education Student Grievance Procedure (617) 994-6950 | (617) 727-0955
Michigan Department of Energy, Labor & Economic Growth Michigan Department of Education (517) 373-1820 | (517) 373-2129
Minnesota Office of Higher Education Student Grievance Procedure (651) 642-0567 | (651) 642-0675 Concordia University Irvine is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions. Minnesota Office of Higher Education 1450 Energy Park Drive, Suite 350 St. Paul, MN 55108 www.ohe.state.mn.us (651) 642-0567
Mississippi Commission on College Accreditation www.ihl.state.ms.us/mcca (601) 432-6198 | (601) 432-6225
Missouri Department of Higher Education Student Grievance Procedure (573) 751-2361 | (573) 751-6635
Montana University System, Montana Board of Regents http://mus.edu/board (406) 444-6570
Nebraska Coordinating Commission for Post-secondary Education Student Complaint Procedure (402) 471-2847 | (402) 471-2886
Nevada Commission on Post-secondary Education Student Grievance Procedure (702) 486-7330 | (702) 486-7340
New Hampshire Post-secondary Education Commission Student Grievance Procedure (603) 271-3494
New Jersey Commission of Higher Education Student Grievance Procedure (609) 588-3226
New Mexico Higher Education Department Student Grievance Procedure (505) 476-8400 | (505) 476-8453
North Carolina Community College System, Office of Proprietary School Services Student Grievance Procedure (919) 807-7146 | (919) 807-7164
North Dakota State Board for Career and Technical Education www.nd.gov/cte (701) 328-3180 | (701) 328-1255
Ohio State Board of Career Colleges and Schools Student Grievance Procedure (614) 466-2752 | (614) 466-2219
Oklahoma State Regents for Higher Education www.okhighered.org (405) 225-9100
Oklahoma Department of Education - Private and Career Schools Office Student Grievance Procedure (503) 947-5600 | (503) 378-5156
Pennsylvania Department of Education, Division of Program Services Student Grievance Procedure (717) 783-6137 | (717) 783-6139
Puerto Rico Council on Higher Education http://www.ce.pr.gov/ (787) 641-7100 | (787) 641-2573
South Carolina Commission on Higher Education Student Grievance Procedure (803) 737-2260 | (803) 737-2297
South Dakota Board of Regents Student Grievance Procedure (803) 737-2260 | (803) 737-2297
Tennessee Higher Education Commission http://www.tn.gov/thec (615) 741-3605 | (615) 741-62307
Texas Higher Education Coordinating Board http://www.highered.texas.gov/links/student-complaints/ (512) 427-6101
Concordia University Irvine is not regulated in Texas under Chapter 132 of the Texas Education Code.
Utah Division of Consumer Protection Student Grievance Procedure (801) 530-6601 | (801) 530-6001
Vermont State Board of Education education.vermont.gov/index.htm (802) 828-3135
Washington Higher Education Coordinating Board Washington Student Achievement Council (360) 753-7869 For Washington State residents seeking information and resources about student loan repayment or seeking to submit a complaint relating to your student loans or student loan servicer, please visit https://wsac.wa.gov/loan-advocacy or contact the Student Loan Advocate at [email protected]
Washington DC – Education Licensure Commission Student Grievance Procedure (202) 442-4343 | (202) 442-4465
West Virginia Higher Education Policy Commission Student Grievance Procedure (304) 558-4016
Wisconsin Educational Approval Board [email protected] (email) (608) 266-1996 | (608) 264-8477
Wyoming Department of Education edu.wyoming.gov (307) 777-5712