Purpose
The Office of Business Intelligence at Concordia University provides analytical decision support services to university administration and faculty as well as various other university constituents. Its primary function is to serve as a catalyst in the efficient collection, analysis, and dissemination of data pertaining to the university. It is the repository of all institutional related data. It also collaborates with the university’s Educational Effectiveness Committee in designing and implementing assessment systems for academic programs, co-curricular activities, and staff departments. The Office of Business Intelligence fulfills its mission by serving as the focal point of university data and by conducting and supporting various studies pertaining to institutional improvement. While a substantial amount of independent research is performed by the office, a significant amount of the office’s resources are devoted to the support of university administration, committees, departments, faculty, and staff.
Vision
The Office of Business Intelligence at Concordia University Irvine will be the trusted source of actionable insights and strategic guidance, empowering Concordia University's stakeholders to make informed decisions and drive continuous improvement through the efficient collection, analysis, and dissemination of institutional data.
Values
Values for the Office of Business Intelligence at Concordia University guided by the Association for Institutional Research’s
Statement of Ethical Principles:
- Excellence: Striving for exceptional quality in data collection, analysis, and dissemination to provide accurate and reliable decision support services.
- Collaboration: Foster partnerships and collaborative relationships with university administration, faculty, committees, and staff to promote effective assessment systems and institutional improvement.
- Integrity: Uphold the highest standards of ethical conduct, confidentiality, and data security in handling and managing institutional data.
- Innovation: Embrace innovative technologies and methodologies to enhance data collection, analysis, and reporting processes, staying at the forefront of business intelligence practices.
- Accountability: Take responsibility for the accuracy, completeness, and timeliness of data collected and ensure transparency in reporting and communication with stakeholders.
- Continuous Improvement: Strive for continuous learning and improvement in data collection methodologies, analytical techniques, and the delivery of decision support services to meet the evolving needs of the university.
- Empowerment: Empower university stakeholders with the necessary knowledge and skills to effectively leverage data, fostering data literacy and promoting a data-informed culture throughout the institution.