Fostering Mental Health & Well-being
Through psychotherapy and psychoeducation, CAPS promotes the development of growth and skills that are essential for your mental health and well-being:
- Develop coping skills
- Reduce emotional reactivity
- Develop critical thinking skills
- Process and resolve childhood and other trauma(s)
- Strengthen family and interpersonal relationships
- Facilitate awareness of beliefs, faith, values, and goals
- Clarify a sense of purpose
Services Offered
CAPS provides time-limited, short-term counseling services for eligible students. Students who are enrolled in at least 6 units with Concordia University Irvine are eligible to receive services. If you are seeking counseling services through CAPS, you may first be evaluated through an “intake” session to determine the appropriateness for treatment at CAPS.
Individual Sessions
Typically 50 minutes in length. Short-term or long-term services based on assessment, need and availability. This may include referrals to additional services off-campus.
Crisis Intervention
For Emergencies, call 911 or go to your nearest hospital emergency department.
Examples of an emergency:
- I am at immediate risk of taking my own life or hurting someone else.
- I have taken recent steps to end my life, or have an intent, plan and means to do so.
Therapists are available during normal hours of operation to assist in the management of crises occurring on campus. Please ask the front desk staff for a same day crisis care appointment.
Examples of a crisis:
- Suicidal or homicidal thoughts without intent to harm oneself or others.
- Recent sexual assault or other trauma.
- Death of a significant person or companion in your life.
- A personal crisis that needs rapid attention from a therapist.
Walk-in Appointments
Usually a one-time visit, where your concern may be addressed in 1 session. Other reasons include, but not limited to:
- Prompt Support for a non-crisis concern.
- Student will only be available for a few weeks (i.e. leaving back home for a break, graduating from Concordia University Irvine, etc.)
Consultation
CAPS provides consultation services to members of the Concordia University Irvine community in order to be an advocate for students on campus, and attempt to identify pertinent issues and potential concerns within the community that may impede student development.
Referrals
Therapists support our students by offering off-campus referrals and aiding students in utilizing their insurance benefits. Reasons for referral include continuity of care during school breaks and holidays (if a student will be residing out of California) or referral to a therapist who offers a specialty that may benefit the client and level of severity. Other off-campus referrals may be for basic needs, such as food and housing resources.
Students are eligible for these services until they leave school, either through graduation or any form of withdrawal.
Schedule an Appointment
- Scan QR code or go to cui.medicatconnect.com.
- Log in.
- Enter username (student ID#).
- Enter password (same to access Golden Eagles email account).
- Click “Forms”.
- Click “Schedule Availability Form”.
- Complete form and click submit to be scheduled to meet with a therapist.
What can I expect on the day of my intake appointment?
- Please have all of your paperwork completely filled out via the patient portal following the directions in your appointment email.(This can be done on your phone or laptop, and may approximately take 15-20 minutes.)
- If you scheduled a telehealth appointment, use the zoom link provided in your appointment email to enter your telehealth session.
- Be prepared to discuss your goals with your therapist. Goals often include changes you would like to experience. Changes can include the elimination of thoughts, feelings, or behaviors which are preventing you from reaching your goals or developing specific skills that would aid you in obtaining your goals. Clients often find it helpful to write their goals down before their first appointment.
Some things you should know
- All visits and records are confidential, with exceptions to limits of confidentiality (will be discussed at your intake appointment).
- Office visit charges: There is a fee of $10 per session for undergraduate students and $25 per session for post-baccalaureate and graduate students.
- Sliding fees are available to students going through financial difficulties
- Students will be charged their regular fee for no-show or cancelling therapy appointments with less than 24 hours notice.
For any questions, please call or email the Wellness Center at (949) 214-3102 and [email protected].
Confidentiality
We take protecting your privacy very seriously. Our staff of therapists operates under the professional conduct standard of the California Board of Behavioral Sciences. Our services are confidential, meaning that we will not disclose information about your treatment to anyone who is not directly involved in your care without your written permission, or as required by law. Confidentiality includes not disclosing information about you or your treatment to your parents or guardian.
CAPS staff adhere to state laws and ethical standards that require all client information disclosed within the session to be kept confidential. To provide effective service, clinicians may consult with other CAPS staff and qualified medical providers at the Wellness Center. Any other release of information requires the client’s written consent, except where disclosure is required or allowed by law (e.g., where there is a reasonable suspicion of abuse of children, dependent adults, or elderly persons; where the client presents a serious danger of violence to another person; where the client is likely to harm themselves; or when required by valid court order). No mental health information will appear on a student’s academic records, including any reference to whether or not CAPS services were ever used unless the student specifically requests the disclosure of this information.
Resources
There are many resources available at Concordia University Irvine as well as in our community to help provide support for students academically, emotionally, mentally, and spiritually. We have listed a few here for your convenience. You can contact the resource directly or come to the Wellness Center if you have any questions and we will be glad to assist you.
Therapy and Mental Health Resources
The Department of Campus Safety provides safety escorts for anyone during the evening and early morning hours and for those who are disabled. Any person needing an escort should contact Campus Safety at the dispatch number (949) 214-3000 and state their name and location. For those requesting a ride from their vehicle, please give a description of your vehicle and keep your emergency flashers on until the on-duty officer arrives.
- Online Resources to Find a Therapist
- Psychology Today
www.psychologytoday.com - Faith-Based Telehealth
www.faithfulcounseling.com
- Psychology Today
- How to Utilize Your Health Insurance in Finding a Therapist:
- Using the phone number on the back of your health insurance card, call your insurance and ask them for a list of Behavioral Health providers in your network. They will most likely give you a website to visit. On their website you can enter your zip code and you will be given a list of several providers who are near you.
- Ask your insurance provider what your deductible is and how much of it you have met. (A deductible is the amount you have to pay before your insurance will pay). For example, if you have a $500.00 deductible you are responsible for paying the first $500.00 yourself. After you have met your deductible your insurance will then take over. Typically deductibles reset each year on the anniversary of your policy.
- Ask your insurance provider what your co-pay amount is. A Co-pay is what you are responsible for paying the provider each visit after your deducible has been met. Co-pay amounts, like deducible amounts, vary from one insurance policy to the next. They can be as little as $0.00 to as much as $100.00.
- It is generally less expensive to see a provider who is “in-network”. Out of network” providers usually have a higher co-pay cost and may not be covered by your insurance at all.
- National Hotlines and Mental Health Support
- National Suicide Prevention Lifeline
Available 24/7 and offers a chat line option
suicidepreventionlifeline.org
1-800-273-8255 - SAMHSA’s National Helpline
A confidential, free, 24/7 information service providing referrals to local treatment facilities, support groups, and community-based organizations
www.samhsa.gov/find-help/helplines/national-helpline
1-800-662-HELP - Ulifeline
An anonymous, online, confidential, free resource center for colleges/universities. Their site has a screening tool to assist you in determining your needs.
jedfoundation.org/ulifeline-transition/ - National Grad Crisis Line
Helps graduate students reach free, confidential telephone counseling, crisis intervention, suicide prevention, and information/referral services.
gradresources.org/crisis
1-877-474-3457 - Lifeline Crisis Chat
Provides online emotional support, crisis intervention, and suicide prevention services.
suicidepreventionlifeline.org/chat/ - IMAlive
A virtual crisis center and offers a private web chat staffed by trained volunteers.
www.imalive.org - National Hopeline
www.yourlifecounts.org/crisis-line/national-hopeline-helpline
1-800-422-HOPE(4673) - National Alliance on Mental Illness (NAMI)
www.nami.org
- National Suicide Prevention Lifeline
- Psychological Tips for Managing Coronavirus Concerns
- Recognizing Distress: A Self-Check List
- Increased anxiety, worry, fear, and feelings of being overwhelmed
- Depressive symptoms that persist and/or intensify
- Inability to focus or concentrate accompanied by decreased academic performance
- A feeling of hopelessness and/or a paralyzing fear about the future
- Sudden anger and disruptive behaviors or noticeable changes in personality
- Sleep difficulties
- Excessive crying
- Isolating or withdrawing from others, fear of going into public situations
- Unhealthy coping (e.g., increased alcohol or drug use, engaging in risky/impulsive behaviors)
- Psychological Health Tips
- Acknowledge reactions. Allow yourself time to reflect on what you are feeling and how you may be reacting to any fears and uncertainties of the future.
- Maintain your day-to-day normal activities and social outlets. Resist withdrawing and isolating yourself from the support and caring that others can provide.
- Seek accurate information from the Centers for Disease Control and Prevention and limit exposure to social media and news reports that provide no new information.
- Pay attention to positive news instead of only focusing on negative and fear-producing reports.
- Follow the protection and prevention tips given by medical professionals such as the Health & Wellness Center here on campus, national medical authorities and your own medical doctor.
- Practice calming rituals: Stay grounded in the present moment, which can help you maintain an internal sense of stability and balance when outside events feel threatening.
- Seek supports & use campus resources. Reach out to friends and family and learn about campus resources available. If you or someone you know has high distress that does not seem to be lessening, talk about it with others or come to the counseling center. Your campus community is here to help!
- Avoid Stigmatizing or Generalizing
- Be aware of your behavior or attitude change towards others from another country.
- Avoid generalizing anyone who is sick as potentially having the Coronavirus.
- Examine any irrational or rigid thoughts that can exist when there is uncertainty.
- Recognizing Distress: A Self-Check List
- Application List
- Open Path Collective
National Hotlines and Mental Health Support
Campus Safety and Community Services Officers provide vehicle battery jumps for community members and guests upon request. Please contact Campus Safety Dispatch at (949) 214-3000 and provide a brief description of your vehicle and your location. Remain with your vehicle while waiting for the officer.
- National Suicide Prevention Lifeline – 988
Call 988: A trained counselor at your local center will provide help people in a suicidal crisis or emotional distress, and provide support by listening, providing local resources, or providing further crisis support if needed.
Chat and Text 988: 988lifeline.org for more information. - SAMHSA’s National Helpline
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders. - National Grad Crisis Line
Graduate students have access 24/7 to trained counselors who understand the unique challenges of graduate school. The National Grad Crisis Line helps graduate students reach free, confidential telephone counseling, crisis intervention, suicide prevention, and information and referral services.
Grand Crisis Care
1-877-474-3457 - National Hopeline
Your Life counts
1-800-422-HOPE(4673) - National Alliance on Mental Illness (NAMI)
NAMI
Get in Touch
Stop by, call, or email to make an appointment. If we are away from our desk, please leave a message with your callback number; we regularly check our messages during normal business hours.
Wellness Center
Campus Safety and Wellness (CSW) building
Phone: (949) 214-3102
Email: [email protected]