Office of the Bursar
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The Bursar’s Office helps you understand your bill, payment deadlines, refunds, financial holds, and alternative payment options.
Billing, payments, and policies
Billing & payment information
Your direct cost includes tuition, fees, and room & meals (if applicable). Bills are sent to the email address listed in MyRecords before each semester.
- Payments must be received by posted deadlines to avoid late fees.
- Changes that increase costs after the deadline require payment of the difference.
- Nonpayment does not constitute an official drop/withdrawal.
Payment methods & credit card policy
Credit/debit cards are not accepted for student account charges (tuition, fees, housing, meal plans).
Accepted methods may include:
- Electronic check (e-check)
- Cash, check, money order, cashier’s check
- Wire transfer / international transfers
- Payment plans
MyRecords
You may view your University charges and credits online at MyRecords. After you log in, from the Main Menu select “My Student Bill” to view and pay your account.
Payments
Payments can be mailed, made in person, or online.
Pay in Person
Location: North Grimm Hall Bldg., 1st Floor
View office hours »
Bursar’s Office Drop Box
Location: North Grimm Hall Bldg., 1st Floor, Bursar/Registrar entrance.
Check, Cashier’s Check, or Money Order payments only. Do not put cash, Registrar or Financial Aid documents in the drop box.
Pay by Mail
You may mail in a check, money order, or cashier’s check. All payments should be made payable to Concordia University. Please add your student ID number in the memo area of your payment.
Concordia University/Bursar’s Office
1530 Concordia West
Irvine, California 92612-3203
Payments Made by Your Employer or Other Sponsor
If your bill is being paid by your employer or an outside agency that requires University billing, please provide documentation indicating the address and authorized amount to be billed. Email this documentation to [email protected] by your tuition due date.
If your sponsor is paying Concordia University Irvine directly for tuition, you must complete and mail a Tuition Assistance Form (please contact [email protected] to request the form). If your sponsor is not paying all of your charges, you are responsible for payment of the difference by the due date. If payment is not received for your share of the charges by the due date, a late penalty will be assessed.
Concordia University Irvine Book Vouchers
Book vouchers allow students to charge their student account for the cost of their Campus Bookstore purchases. Only students with expected excess financial aid, usually from loan monies, may be eligible for a book voucher. Vouchers can be requested at least three weeks prior to the start of class by emailing [email protected].
Student Payroll Deduction for Work Study and RA Pay (Not College Corp.)
If you choose to have your Work Study or RA pay funds pay directly to your student account, you must complete the Student Employee Tuition Payment Agreement included on your “Student Employee Handbook” for this designation to take place. This form must be filled out every academic year.
Refunds
Refunds from excess student aid may be requested after the first day of classes. Direct deposit is recommended for the fastest processing.
- Ensure your bank info and address are up to date in MyRecords.
- All financial aid requirements must be complete before refunds are processed.
Financial holds
Students with a past due balance may receive a bursar hold, which can prevent registration and other services.
What a hold can block
- Registration / Drop-Add
- Grades / Transcript services
- Housing check-in
- Graduation / Diploma release
How it’s released
- Pay your balance in full (guaranteed funds).
- Release typically occurs shortly after payment posts.
- For past-term balances, email [email protected] to expedite.
It is the student’s responsibility to ensure their student account remains in good standing. Students with an open balance with the University are subject to a Bursar Hold on their account. These holds can be assessed at any time if a balance is due. We encourage you to check your hold status before your registration appointment. Students will not be permitted to register in any school or college of the University. Holds are released within 30 minutes of payment in full for the current semester. Nonpayment does not constitute withdrawal from classes. The student must notify the Registrar’s Office, in writing, when they wish to withdraw.
Payment Plans
Students enrolled in any payment plan are subject to a Bursar Hold until the semester balance is paid in full. Students are strongly encouraged to check on their hold status through My Records before their registration appointment to avoid block registration.
Holds on Unpaid Balances and Registration
A student who is past due in any debt to the University will have a financial hold on their account. They are not permitted to register in any school or college of the University. Holds are released when payment is received. Nonpayment does not constitute withdrawal from classes. The student must notify the Registrar’s Office, in writing, when he/she wishes to withdraw.
Withdrawal from Concordia University Irvine with an Outstanding Balance
Upon withdrawal from Concordia University Irvine, whether official or unofficial, outstanding account balances will be transferred to the Bursar for further collection. Payment arrangements may be made by contacting the Bursar’s Office at (949) 214-3075. Failure to make such arrangements may necessitate further collection efforts. Students will be responsible for all attorney’s fees, collection agency fees, court costs, and any other fees incurred by Concordia University in efforts to collect on this amount.
Release of Financial Holds
Holds will be automatically released when a full payment of the current balance has been credited to the account with guaranteed funds (cash, check, credit card, money order, certified check, or cashier’s check). If paying on a past semester balance, please email [email protected] to expedite the release of your bursar hold.
Payment plans & loan options
If your aid does not cover your balance, you may use a payment plan or loan option.
- Monthly payment plan (through the university’s plan provider)
- Parent PLUS and alternative loans
- Payment plan accounts may be subject to holds until paid in full
Questions about your bill
Some charges are managed by other offices. Use this as a quick guide to contact the right team.
| Charge/Credit relates to: | Office to Contact | Campus Extension |
|---|---|---|
| Parking Fines | Campus Safety & Security | 1101 |
| Housing Fines | Residence Life | 3044 |
| Health Insurance | Health Center | 3102 |
| Housing Assignments | Residence Life | 3044 |
| Meal Plan Assignments | Residence Life | 3044 |
| Library Fines | Library | [email protected] |
| Music Scholarships or Private Lessons | Music Department | 3419 |
| Tuition, Late Payment, Instructor Fees | Bursar’s Office | 3075 |
| Class, Late Registration, Graduation Fees | Registrar | 3079 |
| Financial Aid (Grants, Scholarships, Loans) | Financial Aid | 3066 |
| Payments, Payroll Deductions | Bursar’s Office | 3075 |
Disputes about your bill
Submit disputes in writing (email is fine). Include your full name and student ID.
Late fees & returned/NSF payments
Late fees
Late fees may be assessed if payment deadlines are missed. For extenuating circumstances, contact the Bursar’s Office after your balance (excluding the late fee) is resolved.
Returned / NSF Payments
If a payment is returned by your bank, it may be reversed and additional fees may apply. Your account may also be subject to a hold.
Financial Aid and Scholarship Recipients
If your financial aid and/or scholarship(s) do not cover your semester charges, it is your responsibility to seek alternative payment options for the amount of tuition remaining. The Credit/Anticipated Credit section of the bill reflects any aid that the University has received on your behalf. If you are aware of aid not reflected on your bill please contact the party responsible for your aid:
Note that students must register full-time (12 or more units that count towards your degree) to receive financial fid. It is the student’s responsibility to notify the Financial Aid Office if the student registers below 12 units. Please contact the Financial Aid office or The Bursar’s Office for further information.
Fines
Housing and library fines must be paid (or appealed) by the departmental deadline. Unpaid fines may be added to the student account.
Get in Touch
Contact the Bursar’s Office for billing and payment support.
Bursar’s Office
North Grimm Hall, 1st Floor
1530 Concordia West
Irvine, CA 92612-3203
Phone: (949) 214-3075
Email: [email protected]
Fax: (949) 214-3073
Summer Hours: Mon – Thu: 8:00 a.m. – 4:30 p.m. – Fri: 8:00 a.m. – Noon.
Fall and Spring Hours: Mon – Fri: 8:00 a.m. – 4:30 p.m.