Biography
Vivahni (Viva) Shastry is a Senior Manager on the Digital Transformation Team at Optum where she oversees digital patient engagement products from strategy formation to product launch and future enhancements. Prior to her current role, Viva was with Children’s Hospital Los Angeles (CHLA) as a Data & Analytics Manager where she supported the creation of a data lake & built streamlined processes to access that data and use it to improve patient & provider outcomes. Viva has always been passionate about quality of care, specifically in the mental health space. After she obtained her Master’s degree in Health Administration from the University of Southern California, she worked as a Quality Coordinator in CHLA’s Developmental Disabilities department working with clinicians to decrease wait times, improve patient outcomes, and build a foundation with key quality metrics. Viva is an active member and prior Board member for the local chapter of the American College of Healthcare Executives (ACHE). In Viva’s spare time, she enjoys staying active with her Mini Australian Shepherd, Cleopatra.