Tricia Kassab

Dr. Tricia Kassab, EdD., RN, FACHE, CPHQ, CPHRM, HACP

Tricia Kassab is an Adjunct Professor at Concordia University in the MHA program, UMass Global in the undergraduate and graduate business programs and a Nursing Instructor at the American Career College. She recently retired after 2 decades of being a healthcare executive. Most recently she was the District VP of Quality & Patient Safety at Palomar Health in San Diego, CA. Tricia is a systems thinker and is passionate about patient safety and mitigating preventable patient harm. She is the Regent for the American College of Healthcare College (ACHE) So Cal and San Diego and a past President of ACHE SoCal.

Dr. Kassab’s background as a RN began in the cardiovascular ICU at Mass General. She has worked at high performing organizations across the nation over her 35+ years of a professional career.

Tricia holds a doctorate degree in education, specifically organizational leadership from UMass Global. She is a reviewer for the Journal of Healthcare Quality. Tricia is a fellow in the American College of Healthcare Executives (ACHE) and is a certified professional in healthcare quality and healthcare risk management. Additionally, Tricia holds a healthcare accreditation certificate professional.

Outside of work, Tricia has 2 sons in their 20’s, one of whom works at EPIC, the electronic health record company in Wisconsin. Her youngest son is a PhD student at U. Wisconsin in Madison in data science. Tricia’s husband works at the Pentagon in DC in the Department of Defense. In her spare time Tricia enjoys Zumba classes; reading, computerized sewing and Netflix!