Out of State Grievances

Office of the Registrar

Distance Learning Complaint Process for Out of State Students

Concordia University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of California while attending Concordia through electronically delivered classes who desire to resolve a grievance should contact the appropriate office (Bursar's Office, Financial Aid Office, Student Affairs, etc.) However, if an issue cannot be resolved internally, you may file a complaint with your State. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies. Concordia University is accredited by the Western Association of Schools and Colleges (WASC) (Western Association of Schools and Colleges)

Alabama

Alabama Commission on Higher Education
Student Complaint Form
(334) 242-1998 | (334) 242-0268

Alaska

Alaska Commission on Postsecondary Education
http://akadvantage.alaska.gov/
(907) 465-2962 | (907) 465-5316

Arizona

Arizona State Board for Private Post-secondary Education
Student Grievance Procedure
(602) 542-5709 | (602) 542-1253

Arkansas

Arkansas Department of Higher Education
Student Grievance Procedure
(501) 371-2000

Colorado

Colorado Department of Higher Education
Student Grievance Procedure
(303) 866-2723 | (303) 866-4266

Connecticut

Connecticut Board of Regents for Higher Education
Student Complaint Process
(860)947-1801

Delaware

Delaware Department of Education
www.doe.k12.de.us
(302) 735-4000 | (302) 739-4654

Florida

Florida Department of Education
Student Grievance Procedure
(850) 245-0505 | (850) 245-9667

Idaho

Idaho Board of Education
Student Grievance Procedure 
(208) 334-2270 | (208) 334-2632

Illinois

Illinois Board of Higher Education
https://www.ibhe.org/
(217) 782-2551 | (217) 782-8548

Iowa

Iowa College Student Aid Commission
Student Complaint Form
(515) 725-3400 | (515) 725-3401

Concordia University Irvine is registered by the Iowa College Student Aid Commission to offer distance education programs to Iowans and conduct distance education related activities in Iowa.

Kansas

Board of Regents
Student Complaint Form
(785) 296-4917 | (785) 296-7052

Kentucky

Kentucky Council on Post-secondary Education
Consumer Complaint Form
(502) 573-1555 | (502) 573-1535

Louisiana

Louisiana Board of Regents
Student Grievance Procedure 
(225) 342-4253 | (225) 342-9318

Maine

Maine Department of Education
www.maine.gov/education
(207) 624-6600 | (207) 624-6700

Maryland

Maryland Attorney General, Consumer Protection Division
Student Grievance Procedure
(410) 528-8662 | (888) 743-0823 (toll free)

Concordia University is registered with the Maryland Higher Education Commission to offer online education.

Massachusetts

Massachusetts Board of Higher Education
Student Grievance Procedure
(617) 994-6950 | (617) 727-0955

Michigan

Michigan Department of Energy, Labor & Economic Growth
Michigan Department of Education
(517) 373-1820 | (517) 373-2129

Minnesota

Minnesota Office of Higher Education
Student Grievance Procedure
(651) 642-0567 | (651) 642-0675

Concordia University Irvine is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
www.ohe.state.mn.us
(651) 642-0567

Mississippi

Mississippi Commission on College Accreditation
www.ihl.state.ms.us/mcca
(601) 432-6198 | (601) 432-6225

Missouri

Missouri Department of Higher Education
Student Grievance Procedure
(573) 751-2361 | (573) 751-6635

Montana

Montana University System, Montana Board of Regents
http://mus.edu/board
(406) 444-6570

Nebraska

Nebraska Coordinating Commission for Post-secondary Education
Student Complaint Procedure
(402) 471-2847 | (402) 471-2886

Nevada

Nevada Commission on Post-secondary Education
Student Grievance Procedure
(702) 486-7330 | (702) 486-7340

New Hampshire

New Hampshire Post-secondary Education Commission
Student Grievance Procedure
(603) 271-3494

New Jersey

New Jersey Commission of Higher Education
Student Grievance Procedure
(609) 588-3226

New Mexico

New Mexico Higher Education Department
Student Grievance Procedure
(505) 476-8400 | (505) 476-8453

North Carolina

North Carolina Community College System, Office of Proprietary School Services
Student Grievance Procedure 
(919) 807-7146 | (919) 807-7164

North Dakota

North Dakota State Board for Career and Technical Education
www.nd.gov/cte
(701) 328-3180 | (701) 328-1255

Ohio

Ohio State Board of Career Colleges and Schools
Student Grievance Procedure
(614) 466-2752 | (614) 466-2219

Oklahoma

Oklahoma State Regents for Higher Education
www.okhighered.org
(405) 225-9100

Oklahoma Department of Education - Private and Career Schools Office
Student Grievance Procedure
(503) 947-5600 | (503) 378-5156

Pennsylvania

Pennsylvania Department of Education, Division of Program Services
Student Grievance Procedure
(717) 783-6137 | (717) 783-6139

Puerto Rico

Puerto Rico Council on Higher Education
http://www.ce.pr.gov/
(787) 641-7100 | (787) 641-2573

South Carolina

South Carolina Commission on Higher Education
Student Grievance Procedure
(803) 737-2260 | (803) 737-2297

South Dakota

South Dakota Board of Regents
Student Grievance Procedure
(803) 737-2260 | (803) 737-2297

Tennessee

Tennessee Higher Education Commission
http://www.tn.gov/thec
(615) 741-3605 | (615) 741-62307

Texas

Texas Higher Education Coordinating Board
http://www.highered.texas.gov/links/student-complaints/
(512) 427-6101

Utah

Utah Division of Consumer Protection
Student Grievance Procedure
(801) 530-6601 | (801) 530-6001

Vermont

Vermont State Board of Education
education.vermont.gov/index.htm
(802) 828-3135

Washington

Washington Higher Education Coordinating Board
Washington Student Achievement Council
(360) 753-7869

Washington DC

Washington DC – Education Licensure Commission
Student Grievance Procedure
(202) 442-4343 | (202) 442-4465

West Virginia

West Virginia Higher Education Policy Commission
Student Grievance Procedure
(304) 558-4016

Wisconsin

Wisconsin Educational Approval Board
canderson@hepc.wvnet.edu (email)
(608) 266-1996 | (608) 264-8477

Wyoming

Wyoming Department of Education
edu.wyoming.gov
(307) 777-5712

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