Frequently Asked Questions: Current/Returning Students
What are my rights and responsibilities as a resident student?
Students who reside on-campus at Concordia must have rights and responsibilities as set forth in the 2013-2014 Housing License Agreement, which all students sign in the process of submitting housing documents. In addition to the 2013-2014 Housing License Agreement, students have rights and responsibilities as outlined in the 2013-2014 Student Code of Conduct and the 2013-2014 Housing Handbook. Each on-campus student is given a copy of the Student Code of Conduct and the Housing Handbook when checking into his/her housing assignment in the fall.
The 2013-2014 Housing License Agreement can be found here .
The 2012-2013 Student Code of Conduct and the 2012-2013 Housing Handbook can be found here.
How do I put in a work order?
Any maintenance or furniture work orders can be submitting either in person to the Housing Office (Sigma 154) or called in to the Housing Office front desk at 949-214-3044.
When is move-in for Fall Semester 2013?
The residence halls will be open for retuning students on Sunday, August 18th, 2013. Check-in will occur in Sigma Square from 10:00am to 4:00pm.
When is move-in for Spring Semester 2014?
Current students may return to campus Sunday, January 5th, 2014 beginning at 10:00am. New students and transfers will move-in on Saturday, January 4th, 2014 beginning at 1:00pm.
Is there housing for graduate students?
Graduate students may apply to live on campus. However, because Concordia has an on-campus housing requirement for undergraduate students who are 21 years of age or younger to live on-campus, they are given priority. For more information, please review the 2013-2014 Housing License Agreement.
Can I check in early?
Unfortunately we are unable to accommodate early move-ins due to cleaning and inspections that occur before residents return to campus. Exceptions to this rule would be students involved in University approved athletics or organizations that have previous approvals.
When will I find out where I am assigned and who my roommate(s) will be?
If you take part in Room Selection, you will be provided your housing details on your assigned selection day. If you did not go through Room Selection, we will place you in a housing assignment with other students using the Housing Placement Survey section of your Housing Application and your other designated housing preferences to find the best fit available for you. After you have been placed in housing assignment, we will do our best to notify you regarding your housing details via your Eagles email by July 17, 2013.
What if there is an empty space in my room?
If you arrive on-campus and you find that there is an empty space in your room or if your roommate leaves during the semester creating an empty space in your room, you should be aware of the following. It is highly likely that this space will not remain empty. Housing Services uses empty spaces to place students who apply for housing late and to place students who reassigned from their current spaces. As such, please do not move your belongings or rearrange the furniture in an empty space in your room. While we endeavor to contact you in advance if a new student is moving into the open space, we are not always able to do so, especially in urgent situations.
What if I have a disagreement with my roommate and do not get along?
First, do not make snap judgments. You should attempt to work out the problem by talking with your roommate. If residents are unable to agree or come up with a workable solution, we encourage you to contact your RA for assistance. Assistant Directors will become involved if necessary, and in all cases in which a room change request has been submitted (due to roommate conflict). Room changes will be made on a space-available basis and are not guaranteed to occur. The dissatisfied roommate is the one who is responsible for moving.
I haven’t seen my roommate in a few days. What should I do?
Try getting in touch with your roommate via their cell phone number (if they’ve provided it to you). Check in with mutual friends to discern if they are aware of where your roommate may be in case they went out of town or are visiting with family or friends. If you are still unable to locate you roommate, speak with your RA and they will involve an Assistant Director as appropriate. Residential Education and Services staff may be aware of temporary absences of students (due to health or family issues) but may not be able to provide you with details in an effort to protect individual privacy.
When can I put in a room change request?
Beginning September 9th, 2013 (Fall Semester) and January 27th, 2014 (Spring Semester), the Office of Residential Education and Services considers requests for housing assignment relocation. If you are interested in changing rooms, you will need to complete a Change of Housing Request form (available in the Housing Office) and follow the process indicated on the form. Students may not move without receiving permission from the University.
Can I change my meal plan?
Students living on campus have a wide variety of choices when it comes to meal plans. Incoming Freshman are required to purchase at least a 14 meal plan, all other resident students (Sophomores, Juniors, Seniors, Grads, Int'l, etc.) are required to purchase at least a 10 meal plan. You may increase your meal plan at any time. You may reduce to the minimum requirement on or before September 3rd, 2013 (Fall Semester) and January 21st, 2014 (Spring Semester). You must submit a Meal Plan Appeal form to make any additional changes to your plan.
Who is required to live on campus?
Those students who are 22 years of age or older as of Friday, August 16th, 2013 (start of WOW orientation) are not required to live on campus. Students who are 21 years of age and younger, as of August 16th, 2013, are required to live on campus. Students who are 21 years of age or younger who desire to live off-campus must submit a Off-Campus Housing Appeal form, which can be obtained from the Housing Office (Sigma 154).
What if I lose my room key?
Report any lost keys to the Office of Housing Services as soon as possible. Residents who lose keys will be charged a $75 fine for the re-key which will be ordered for your housing assignment to ensure you and your roommate/suite-mates' security.
How do I check out of my room?
In order to ensure that your room is left in proper condition and is vacated on time, you must make an appointment in the Housing Office and check out with an assigned Resident Assistant before leaving. There are no exceptions to this policy.
How do I report a policy violation?
If you are aware of a policy violation you can call the RA on-duty phone between 5:00 p.m. and 8:00 a.m. and you will be assisted accordingly. During regular business hours you may contact the Residential Education and Services office at 949-214-3052. The RES office is located on the second floor of Sigma Square and is open from 8:30 a.m. - 5:00 p.m. You are encouraged to contact your assigned building/floor RA or Senior RA for further assistance if needed.
Residential Education and Services
Monday -Friday 8:30am-5:00pm
Office of Judicial Affairs
24 Hours, 7 days a week
949-214-3000 or extension 3000 from a campus phone