New Technology/Customer Service Director
Concordia University Irvine
Walt Herd is the new Technology/Customer Service Director for the Concordia University Master of Arts in Coaching and Athletic Administration program where he is responsible for technical training, development and assistance for MCAA Program faculty, staff and students. He will serve as technical liaison for all MCAA Program activities, helping utilize Blackboard and other technologies to their fullest extent. Walt comes to MCAA with 4 years at Concordia under his belt. His good reputation for service to faculty, staff and students precedes him in his new position with MCAA.
Prior to Concordia, Walt has worked with IBM, ITT and Ingram Micro (technology distributor) among others. At Ingram, Walt prepared the concept, development and execution of a world class web application to assist customers and company associates with their marketing needs; this experience will serve him well to collaborate with faculty, staff and students in their online experience in the MCAA program. Walt grew up in New York and gradually worked his way to the Left Coast after going to college at Denver University with a short diversion to the University of Hawaii. He has a BA from the University of Arizona and did post grad work at Arizona State University. Walt has two daughters and 4.75 grandchildren. His son-in-law, Jeff, is a professor in the CUI music department.