MAIS Student Accounts/Holds

How do I pay my bill?

Payments can be mailed, made in person or online. We accept cash, check, money order, cashier's check or credit card payments. Credit Card payments can only be made online; we accept MasterCard, Discover and American Express. Electronic checks payments can also be made online. To make an online payment, click here .

How do I manage my account?

Banner Web - We encourage you to manage your account through Student Account online. After you sign on, from the Main Menu select "Student Services" then "Student Records" and select "Student Account Summary” to view your Student Account by term.

For further assistance with your student account, please contact Edgar Lopez.

Email: edgar.lopez@cui.edu
Toll Free Phone: 800-229-1200 ext. 3073
Local Phone: 949-214-3073

Holds

How do I remove a hold?

There are two different types of holds and how they are released:

To view holds you will log in to Banner Web. Select Student & Financial Services, then select Student Records and View Holds. Please note, if you have a hold this will prevent you from registering for your next class.

1. Financial Aid Holds - A student who has begun the process of filling out financial aid, yet hasn’t turned in all the paperwork will receive a financial aid hold. To release this hold the student must complete all required paperwork. Contact Ken Dillinger regarding Financial Aid Holds.

   ken.dillinger@cui.edu
   Toll Free Phone: 800-229-1200 ext. 1121
   Local Phone: 949-854-8002 ext. 1121

2. Unpaid Balance Holds - A student who is past due in any debt to the University will have a hold on their account. They are not permitted to register in any school or college of the University. Holds are released when payment is received. Nonpayment does not constitute withdrawal from classes. The student must notify the Registrar's Office, in writing, when he/she wishes to withdraw. Contact Edgar Lopez regarding Student Account Holds.

   Email: edgar.lopez@cui.edu
   Toll Free Phone: 800-229-1200 ext. 1114
   Local Phone: 949-854-8002 ext. 1114

Drops and Tuition Refunds

Prior to 2nd class meeting - Week 1 = 93% tuition refunded
Prior to 3rd class meeting - Week 2 = 86% tuition refunded
Prior to 4th class meeting - Week 3 = 79% tuition refunded
Prior to 5th class meeting - Week 4 = 72% tuition refunded
Prior to 6th class meeting - Week 5 = 65% tuition refunded
By the End of Week 6 or later = 00% tuition refunded